Question 1

What's the difference between the video and voice message?

Accepted Answer

The video shows Santa on screen, speaking your child's name and city, for about 30 seconds (from $9.97 CAD). The voice message is audio only, about 45 to 60 seconds, so it fits more words (from $4.99 CAD). Many families send both.

Question 2

How quickly will I receive my message?

Accepted Answer

A voice message usually arrives in about a minute. A video usually arrives within a few minutes and always within 2 hours of payment. Both come by email with a private link.

Question 3

Can I include multiple children?

Accepted Answer

Yes. For videos, order one per child (two for $15.99) or type two names together, such as "Ava and Sebastian". For voice messages, order once per child, or two for $8.99.

Question 4

What details can I add about my child?

Accepted Answer

For a video, your child's first name (or two names) and, if you like, their city, plus the scene and message Santa gives. For a voice message, their name, city and a wish. The fully personalized voice message ($7.99) also lets you add family names, what they love and something you are proud of, and you pick from two scripts before you pay.

Question 5

Can I watch or listen on any device?

Accepted Answer

Yes. Videos come in vertical for a phone or widescreen for a TV or tablet. Voice messages play from your email link on any phone, tablet or computer. You can download either one and share the private link with family.

Question 6

Is it safe and private?

Accepted Answer

We only ask for a first name, an optional city and a parent email. Your information is never shared. Each link is private to your family, though anyone you send it to can watch or listen. It's a one-time card payment with no subscription, and GST/HST is added at checkout. Videos have a 48-hour fix-or-refund guarantee.

A Special Messagefrom Santa

Personalized Video from Santa

Personalized Voice Message from Santa

Create a magical message in 3 simple steps

1. Tell us about your child

2. Santa creates the magic

3. Watch, listen and enjoy

Why Families Love Our Santa Messages

Truly Personal

Memorable

For Everyone

Perfect Anytime

All Your Christmas Moments

Frequently Asked Questions

Ready to create a magical message?